ClosetMaid® Improves Homebuyer Experience with Concierge Services
Initiative Allows Free Consultations to Assist Homebuyers with Storage Assessments and Upgrades
Ocala, Fla. — ClosetMaid® offers the very best in products – and now also in services. As the most recognized brand by homeowners, the worldwide leader in closet and storage systems is pleased to introduce its Concierge ServicesSM program, which will bring a new sense of simple to the storage upgrade process for builders and prospective homebuyers.
A ClosetMaid Concierge is a representative who assists the homeowner or homebuyer with all storage and organization concerns. These highly-trained, knowledgeable, and friendly Concierges work one-on-one over the phone and online to provide storage assessments, consultation and design, upgrade assistance, and review and selection of finish and hardware options. Concierges take the time – which many builders and remodelers may not have – to find precisely what the homebuyer wants and needs.
There are many reasons to outfit a home with ClosetMaid systems – to enhance its beauty, to increase home value, and most importantly, to maximize space. A Concierge will help design a custom system that can triple or quadruple the amount of usable space within a room.
Concierge Services representatives also streamline the upgrade process. They propose complete product offerings – both laminate and wire systems – to suit any budget, room, and style. Since Concierge Services are complimentary, homebuyers will receive the very best customer service regardless of their budget.
Homebuyers and homeowners can easily reach out to ClosetMaid Concierge Services through the ClosetMaid homeowner website – www.customclosetmaid.com — to submit a general inquiry or to participate in a live chat with an expert Concierge. Additionally, Concierges can look at plans, drawings, or ideas submitted online to better understand specific closet and storage needs.
A Storage Needs Assessment Survey is available on the website for those who are unsure of where to start. A ClosetMaid Concierge will create a custom proposal based on the survey, and respond to the inquiry in a reasonable amount of time.
If installed by an authorized ClosetMaid dealer, all closet and storage systems are backed by a no-hassle free-replacement warranty. The ClosetMaid dealer network runs coast-to-coast with nationwide distribution. Through Concierge Services, superior quality storage systems can be designed, delivered, and installed anywhere in the United States with minimal effort from the builder or homeowner.
The Concierge Services representative allows ClosetMaid to provide the best in both products and communication to each individual customer. For more information about ClosetMaid Concierge Services, go to www.customclosetmaid.com or call 1-844-795-9537 to speak directly with a Concierge.
About ClosetMaid
ClosetMaid, an industry leader in home organization and storage systems since 1965, is a business of Emerson™. Over ClosetMaid’s 50-year history, ClosetMaid has helped people achieve their own state of organization with innovative and popular storage products such as: ShelfTrack®, MasterSuite®, Selectives™, SuiteSymphony™ and Impressions®. For more information, visit www.closetmaid.com.
About Emerson
Emerson (NYSE: EMR), based in St. Louis, Missouri (USA), is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. The company is comprised of five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions. Sales in fiscal 2014 were $24.5 billion. For more information, visit www.Emerson.com.
Founded in 1965 in Delray Beach, Florida, we were the first to manufacture ventilated wire shelving for closets in new home construction. We grew quickly, and in 1970 moved to our current headquarters in Ocala, Florida. Today we are the worldwide leader in home storage and organization, offering innovative wire and laminate/wood storage systems for use in bedrooms, kitchens, family rooms, laundry rooms, home offices and garages – wherever people need to store and organize their things. We are a division of Emerson Electric (NYSE:EMR). Our products are available at home improvement stores, mass merchants, online, and from ClosetMaid Authorized Dealers near you.